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Application Hosting Services

MGRM provides the fully managed hosting infrastructure and support services for M-Star UES. The M-Cloud offers different levels of service platform based on the availability and scalability requirements of the client. The client gets the advantage of saving up-front investment on the IT infrastructure, skilled resources to carry out day to day operations and maintenance of the same. This model has two levels:

Level 1

The Level-1 service provides redundancy and fail-over at all levels starting from physical server, virtual server, database, firewall, storage etc. Database load balancing is enabled to have dynamically allocated the resources for transactions to be seamlessly performed without any performance degradation. Disaster Recovery site would be made available based on the RPO/RTO requirement envisaged by the client at additional cost. Additionally, online regular backups shall be maintained for application and database.


The Level-2 service provides partial redundancy and failover starting from physical server, virtual server, firewall, storage etc. The partial redundancy would cover the fail-over of application and database server but the same would be done manually and would have some downtime. Offline backup can be enabled at extra cost.

At client end option of both Intranet and Internet would be required to enable access to M-Cloud. Client campus should have standard TCP/IP based network having connectivity to access the M-Cloud from their respective workstations.